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CentraGate Privacy Policy

1. Introduction

CentraGate is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our CentraGate Platform and related services. We encourage you to read this Privacy Policy carefully to ensure you understand our practices.

2. Data Collection

2.1 CentraGate Platform & Workspace:
When you use our CentraGate Platform, especially within a Workspace, we collect data related to your user interactions, development activities, and any information you share through our tools.

2.2 Vault:
Data stored in the Vault remains confidential. We do not access, use, or share this data unless necessary for system maintenance or as required by law.

2.3 App & Extension:
When you access or use an app or extension, we may gather usage data to ensure optimal functionality and to improve user experience. Data collected by third-party apps or extensions is governed by their respective privacy policies.

3. Data Usage

3.1 Purpose:
We use the data to:

  • Provide and maintain our services.
  • Enhance the user experience.
  • Offer tailored AI-driven applications.
  • Address technical issues and offer support.
  • Comply with any legal requirements.

3.2 Sharing:
Your data is never sold to third parties. However, certain information might be shared with trusted partners to enhance the functionalities offered on our platform.

4. Data Security

We utilize state-of-the-art security measures to ensure your data is protected. Vaults are designed with advanced encryption protocols to guarantee the safety of the stored information.

5. Cookies and Tracking

We use cookies to enhance your experience on our platform. These may include session cookies (temporary and deleted when you close your browser), persistent cookies (remain unless manually deleted), and third-party cookies (set by third-party services we use). You can manage your cookie preferences in your browser settings.

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. After such time, we either delete or anonymize your data.

7. Data Transfer

User data may be transferred to and maintained on servers located outside your state, country, or other governmental jurisdiction. We ensure that data transferred is protected under standard contractual clauses and other appropriate safeguards.

8. Children’s Privacy

Our platform is not intended for use by children under the age of 13, and we do not knowingly collect personal data from children under this age.

Our platform may contain links to external sites that are not operated by us. This policy does not apply to these external sites, and we advise reviewing their privacy policies.

10. Opt-Out Options

Users can opt-out from certain data collection practices or marketing communications through their account settings or by contacting us.

11. Third-party Apps & Extensions

While we vet all apps and extensions available on our platform, third-party developers might have different privacy practices. We advise reviewing the privacy policies of any third-party app or extension you utilize.

12. Subscription Data

We collect and store payment and subscription details securely. These details are only used for transactional purposes and to ensure continuous access to our services.

13. User Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections of any incorrect data.
  • Delete your data from our systems.
  • Withdraw any consents provided.
  • Lodge a complaint with a regulatory authority.

14. Updates

Our Privacy Policy may be updated periodically. Users will be notified of any significant changes through the platform or via email.

15. Contact Us

For any questions regarding this Privacy Policy, please contact us at [hey@centragate.com].

16. Acceptance

By using our platform and services, you signify your acceptance of this Privacy Policy. If you do not agree with the terms, please refrain from using our platform.